June 22, 2018

Tax Pros: IRS Would Appreciate It If You Didn’t Foist Your Pushy Clients On To Them

irs tax season problems

Americans are desperate for help with their tax returns. The majority of taxpayers would settle for a DeVry University dropout with precisely three credit hours of accounting courses under their belt if it meant they wouldn’t have to deal with taxes at all.

Tax professionals, likewise, are overwhelmed. The clients they do have are pushy, demanding answers about everything from refund status to the possibility of metamorphosing into an LLC. When their patience wears thin, the only thing to do is pass them off to the next poor schmuck so they can get some breathing room.

The next schmuck is often at the IRS, and, get this, they’re swamped too! As you may have heard, they’re shorthanded and don’t need the added stress right now. Plus, they hate it when you tell these clowns to call the help desk for tax professionals:

The Internal Revenue Service is getting blitzed with phone calls from taxpayers to the help desk it has set up for tax professionals, and it’s asking tax pros to stop referring their clients there.

In an email to tax professionals Wednesday, the IRS said the inappropriate referrals to its e-help Desk are causing longer hold times on the phone.

“Each filing season, the e-help Desk receives phone calls from taxpayers because their tax preparer referred them for assistance resolving rejected returns, tax law and tax account matters,” said the IRS. “This increases the taxpayer’s burden and causes lengthier delays for everyone. The e-help desk cannot help these callers and must direct them to other sources for assistance – typically IRS.gov including Publication 5136, IRS Services Guide.“

Got that? You’re making things worse. Your cooperation is appreciated.

[AT]

Image: iStock/SusIO

Related articles

UBS Closer to Getting the McCarthy Treatment

IRS_logo-thumb-150x140.jpgIf you’ve got a Swiss bank account, here’s hoping you opened it because it was convenient for your monthly skiing/Toblerone getaway.
The U.S. and Swiss governments have agreed to share more tax information in order to crack down on all the tax dodgers out there that send their money offshore. The timing of this agreement is is especially diabolical because the IRS is currently trying to get Swiss bank behemoth UBS to name names of over 50,000 American clients.
Hearings in Miami are scheduled for next month to see if the names can be released, however, the Swiss have stated that this may violate Swiss law of double-secret-no-tattling-on-clients.
Ultimately, the Swiss Federal Council and Parliament will decide if the new agreement is kosh but judging by the Obama Administration’s hard-on for closing tax loopholes, they’ll probably play ball.

U.S. and Switzerland to Share More Tax Data
[DealBook/NYT]

H&R Block Suggests That You Start Saving Receipts

IRS_logo-thumb-150x140.jpgH&R Block announced yesterday that it expects the IRS to get less kind and gentle in the coming years as the Service attempts to close the $345 billion tax gap.
The announcement states that the IRS is nearly doubling its budget for next year and that last year, 1 in 99 individual tax returns were audited as compared to 1 in 202 in 2000.
Maybe the Democrats do want all our money…
Audits Double This Decade [H&R Block Press Release]