Prometric Disses One CPA Exam Candidate…with a Note

Imagine, if you will, heading to your exam (on a Sunday after a holiday, no less) with just a handful of days left in the final testing window of the year only to find a note stating Prometric is closed. That’s right, closed. It happened to this guy, it could happen to you.

I showed up to take FAR today only to find a note on the door stating that the testing center was closed and giving me a ticket number to reschedule. There are three days left in this testing window and I literally don’t know what to do. I don’t believe I’ve ever been this furious.

Furious is a good word. The problem with a note is that there’s no one there to yell and scream at, leaving you standing there with your FAR notes in your hand questioning your entire plan to become a CPA right then and there.

In any other circumstance, I might snicker and tell this person to get over it, it’s not the end of the world. Like if they showed up to the DMV to renew their license only to find the DMV closed. But in the case of the CPA exam, you’re talking about highly left-brained people spending weeks on end preparing for D-day down to the minute. I know you guys, and I know a lot of you meticulously plan your program with the type of dedication usually reserved for Bridezillas and control freaks. So I could see how a wrench in the plan like this could completely ruin your weeks of careful preparation.

Is it really the end of the world? No. Is it a pretty hardcore jerk move on the part of Prometric? Totally. Unless the testing center is actually on fire (3 alarm minimum, no smoke in the garbage can crap), I can’t see a scenario where this is an okay way to treat CPA exam candidates. Somehow I get the feeling the future truck drivers and nurses who showed up to Prometric that day for their exams handled the news a little better than any future CPAs who read this note.

That was a dick thing to do, Prometric. Seriously.

Imagine, if you will, heading to your exam (on a Sunday after a holiday, no less) with just a handful of days left in the final testing window of the year only to find a note stating Prometric is closed. That’s right, closed. It happened to this guy, it could happen to you.

I showed up to take FAR today only to find a note on the door stating that the testing center was closed and giving me a ticket number to reschedule. There are three days left in this testing window and I literally don’t know what to do. I don’t believe I’ve ever been this furious.

Furious is a good word. The problem with a note is that there’s no one there to yell and scream at, leaving you standing there with your FAR notes in your hand questioning your entire plan to become a CPA right then and there.

In any other circumstance, I might snicker and tell this person to get over it, it’s not the end of the world. Like if they showed up to the DMV to renew their license only to find the DMV closed. But in the case of the CPA exam, you’re talking about highly left-brained people spending weeks on end preparing for D-day down to the minute. I know you guys, and I know a lot of you meticulously plan your program with the type of dedication usually reserved for Bridezillas and control freaks. So I could see how a wrench in the plan like this could completely ruin your weeks of careful preparation.

Is it really the end of the world? No. Is it a pretty hardcore jerk move on the part of Prometric? Totally. Unless the testing center is actually on fire (3 alarm minimum, no smoke in the garbage can crap), I can’t see a scenario where this is an okay way to treat CPA exam candidates. Somehow I get the feeling the future truck drivers and nurses who showed up to Prometric that day for their exams handled the news a little better than any future CPAs who read this note.

That was a dick thing to do, Prometric. Seriously.

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