September 15, 2019

KPMG UK Succumbs to Millennials’ Bellyaching on Slow Recruitment Process

Millennials detest many things. This list of things would include: slow wifi signals; conventional produce, talking on the phone, check books, high fructose corn syrup, cars, shopping in a physical store, albums, coal, gluten, movies that don't stream on Netflix, being called a Millennial, and Millennial stereotypes, just to name a few.

But perhaps one of the biggest pet peeves of Millennials is good ol' fashioned waiting. That's right, in this day and age, people aged from, uh, 22 (?) to 30-something allegedly don't have patience for much of anything. 

This includes many traditional business processes such as hiring. Historically, recruits go through a gruesome ordeal with multiple interviews that drags on for several weeks before knowing whether they have a job. Fortunately, the BBC reports that KPMG seems to have gotten the message (in the UK anyway) and has decided to tighten up the time from interview to offer:

Instead of conducting three separate assessments over several weeks, it will now combine the process into one day.

The firm says the change will mean applicants will find out if they have got a job within two working days.

It made the change following research suggesting millennials were frustrated by lengthy recruitment processes.

KPMG said its survey- conducted among 400 of this summer's new graduates applying for a graduate job at a UK firm – found that more than one-third were annoyed about how long they had to wait to hear the outcome of an interview, and how long the recruitment process took.

Two days isn't so bad, now is it? I'm sure recruits on this side of the pond would appreciate it if the House of Klynveld took similar action.

However, there seems to be one unresolved stick left in the Millennial craw

[T]he biggest complaint, made by more than half of those surveyed, was about not receiving any feedback if they were unsuccessful.

Even if they need to be told that their personality sucks, Millennials prefer knowing now rather than later.

[BBC]

Have something to add to this story? Give us a shout by email, Twitter, or text/call the tipline at 202-505-8885. As always, all tips are anonymous.

Related articles

Ex-KPMG Partner David Middendorf Was Spared a Lengthy Prison Sentence

A second member of the “KPMG 5” will serve jail time for his involvement in an information-stealing scheme to cheat the PCAOB inspection process. David Middendorf, former national managing partner for audit quality and professional practice at KPMG, was sentenced this morning in Manhattan federal court to one year and one day in federal prison, […]

Ex-KPMG Partner’s Request to Have His Wire Fraud Conviction Thrown Out Gets Shot Down, Crashes, Burns

Welp, so much for that. David Middendorf, former national managing partner for audit quality and professional practice at KPMG, is scheduled to be sentenced in Manhattan federal court tomorrow, according to Law360, for his role in an information-stealing scheme in which PCAOB insiders fed KPMG executives secret plans on which of the Big 4 firm’s […]