In what is the most serious escalation yet of the revelations surrounding the agency, Holder said the Justice Department and the Federal Bureau of Investigation would examine whether any laws were violated at the IRS, which has acknowledged that it selected groups with the words “tea party” and “patriot” in their names for special audits. “The FBI is coordinating with the Justice Department to see if any laws were broken in connection with those matters,” Holder said in announcing the investigation. “We are examining the facts to see if there were criminal violations.” The criminal probe ensures that the IRS will be the subject of intense attention for the foreseeable future. [WaPo]
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22.4 Million Unanswered Calls Isn’t Really That Many
- Caleb Newquist
- October 7, 2009
Customer satisfaction is a tough business. Especially when you’re dealing with impatient masses that need that tax refund NOW, so that they don’t miss an installment on a home equity line of credit.
Unfortunately, the IRS wasn’t able to answer 22.4 million calls for this past filing season. This was during normal business hours and were for various reasons including, “the taxpayers hung up, were courtesy disconnected by the IRS, or received a busy signal.” We’d be interested in the ‘courtesy disconnected’ calls as we’re guessing that it some of the calls may have included:
“Sir, I don’t know what the President will do regarding raising your taxes…No sir, I don’t know for an absolute fact that the President isn’t a socialist…No sir, that does not make me a socialist…Hello?”
To the Service’s credit, they did answer 35.8 million calls during normal business hours (still less than half, slackers) according to the report put out by the Treasury Inspector General for Tax Administration.
But the higher than expected number of calls obviously caught the Service off guard, since they must have made the terrible assumption that taxpayers would try reading the instructions prior to calling for help on the Presidential campaign contribution.
IRS Didn’t Answer 22.4 Million Taxpayer Phone Calls [TaxProf Blog]
Higher Than Planned Call Demand Reduced Toll-Free Telephone Access for the 2009 Filing Season [TIGTA Report]
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Your Creepy IRS Agent of the Day
- Caleb Newquist
- January 29, 2011
Another poorly thought out advance by a man on a woman worthy of these pages.
A 60-year-old IRS agent has been ordered to pay $476,000 in damages after a former tenant sued him for invasion of privacy. The ruling was issued during a recent civil trial in Broward County. According to records, 27-year-old Miranda Goldston found a hidden camera in a DVD/VCR player that came with the three-bedroom townhouse she rented from Kenneth Ryals. The tiny camera hidden in the DVD/VCR was pointed a Goldston’s bed.
Earlier:
Accountant Seeking Sexual Favors Rebuffed; Pelted with Flip-flops
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About 100,000 Tax Preparers Sorta Forgot Those Identification Number Rules Went into Effect This Year
- Caleb Newquist
- July 12, 2011
For those of you that haven’t nailed down the CPA yet, hopefully you’re not amongst those receiving nastygrams from the IRS for not complying with the new ID requirements.
And, on behalf of the thousands of tax preparers who did comply with the new rules, Doug Shulman doesn’t appreciate your apathy, “The vast majority of federal tax return preparers complied with the rules. We owe it to the compliant tax preparers to make sure that everyone is on a level playing field.” [Bloomberg]