In fall 2012, the Deloitte Center for the Edge surveyed approximately 3,000 full-time US workers who work more than thirty hours per week from fifteen industries and across various job levels for its Unlocking the Passion of the Explorer report. The "passion of the explorer" – the term Deloitte uses for workers who embrace challenges as opportunities to learn new skills and improve performance – are likely found in the management (17 percent) and marketing (16 percent) functions. Passionate workers are least likely to reside within the customer service (5 percent), accounting/finance (7 percent), human resources (7 percent), and manufacturing (7 percent) areas.
Our AWEB colleague Jason Bramwell has the earth shattering results of Deloitte's Unlocking the Passion of the Explorer:
Only two percentage points better than customer service? Come on people; watch some Tony Robbins or something.