Do you remember how Greg went to Liberty Tax to get his taxes done? No? Fine, read this. Surely you remember this at least:
You didn't think Greg just put on the outfit for absolutely no reason, did you? He actually had them do his taxes. Poorly, at that.
Well, let's say Greg wasn't totally impressed with how the nice lady who assisted him that day couldn't come up with a price right away (among other things):
It was apparent that she was messaging back and forth with “the main guy,” and based on my experience, I don’t think they have an actual fee schedule. I think the main guy just pulls a price out of his butt and messages it to the nameless lady.
(Let’s get you primed for this. It’s a joint tax return, two dependents, itemized deductions, a Schedule D, and two Schedule Cs (one’s a bit involved, the other’s very simple). All documentation was clean and provided during the initial meeting.)
After sitting and chit-chatting with nameless lady for a bit, she must have finally gotten the price from the main guy and said that it was going to cost $602. I said politely, yet quite involuntarily, something like, “Are you &%$#ing kidding me?!” And she immediately – I mean immediately – replied, “But we can give you 50 percent off.” She wasn’t billing and ducking. She was billing while ducking.
That's sort of a pain… but what's more of a pain than that pain? The fact that Liberty Tax sort of forgot Greg has two kids.
Jody Padar offered to double check Greg's return and even she didn't notice the glaring error because who the hell expects a tax preparer to screw up on that? NO ONE, that's who:
No, wait. Check this out: They had me fill out an intake sheet which asked me to list my dependents, including their social security numbers. I don’t have those memorized, so I asked the lady – who was putting my information into the computer – if I could see my 2012 return so that I could copy my kids’ SSNs from one document that I provided them to another document that I was providing them. Seemed like busy work to me. Turns out it was.
Now, I’ve mentioned that I suck at taxes, but the first time I double-checked their work, I didn’t even bother to check to make sure they included my kids as dependents BECAUSE NOBODY MAKES THAT MISTAKE. Jody didn’t notice it at first, either. Why? BECAUSE NOBODY MAKES THAT MISTAKE. Turns out, the main reason I didn’t get the child tax credit was because, according to Liberty Tax, I was childless.
Well, by the time Jody checked, the return had already been filed. Liberty Tax refunded the money Greg paid and Greg will need to file an amended return. It could be worse, I suppose. Greg could have been caught breaking into Liberty Tax to steal his underpants receipts back.