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Blind Item: Which Accounting Firm Has a Manager Who Recently Scolded a Team of Barnyard Animals?

From the mailbag: “The author is a newly appointed manager and a certified d-bag. His email is serious.”

Hi Guys –

It has come to our attention that there are several people making animal noises around the office. I feel it shouldn’t need to be pointed out that this is not appropriate in the office and can be very uncomfortable/awkward for others. Aside from co-workers, we also have prospects, clients, recruits, etc. walking through the halls on a daily basis. Hearing animal sounds made toward each other does not give a good impression of [a firm who, we are told, is “über-sensitive”] and our abilities to those people. It also does not go unnoticed by partners/senior managers/managers.

Please be mindful of those that could be in your audience. Please see me if you have any concerns or questions.

Thanks,

Okay, team. Lots to discuss here aside from guessing the zoo where these beasts work.

1. I alluded to a noise from a cow, pig, chicken, or maybe even a llama but obviously there is room for other possibilities. Macaws? Beluga whales? Howler monkeys?

2. Are these noises mating calls, expressions of joy, or melancholic song?

3. If our barnyard animals guess is accurate, the firm should ask themselves: why would you hire Goat Boys in the first place?

4. If this some kind of involuntary function, how does one handle this appropriately without running aground of diversity issues?

5. Other thoughts, and obviously guesses to the firm, are welcome at this time.

Let’s Try to Match Big 4 Firms to Their Statements About the OFT Inquiry

As we mentioned this morning, Britain’s Office of Fair Trading has determined that the Big 4 isn’t playing fair in the audit market and that it’s time everyone sat down (at roundtables, preferably) to sort this thing out. You’d expect the Big 4 to be a little rankled by this, accused of being benefactors in a game played with a stacked deck but actually, they’re quite comfortable with the situation. Accountancy Age got statements from various people at all the firms in the UK but just for fun, let’s try and identify which statement belongs to which firm. NO PEAKING.

STATEMENT #1:

A […] spokeswoman said the firm was “happy to co-operate” with the inquiry, outlining its ideas on opening up the marketplace.

She said: “We support increased choice in the audit market to enable audit committees to have a wider range of audit firms to choose among in meeting their audit needs and obtaining a high quality audit.

“To this end, we support a number of measures to increase choice, including reinforcing the audit committee’s role in auditor appointments; publication of independent inspection results for all audit firms that are active in listed company audits; removing Big-Four only restrictive covenants from loan agreements; liberalising audit firm ownership rules; and the creation of a single market for audit services in Europe.”

STATEMENT #2:

“We welcome the opportunity to cooperate with the OFT and participate in relevant discussions.

“We welcome all measures that enhance the quality and value of audits and we are supportive of measures that can increase competition and ensure there is – and is seen to be – a level playing field for market participants.”

STATEMENT #3:

“We welcome the OFT’s announcement today, in particular to engage all stakeholders in a programme of round tables and bilateral talks. [The firm] plans to play a constructive and active part in these discussions.”

STATEMENT #4:

A […] spokesman said the firm “welcomed” the inquiry, but said it believes there was already effective competition and pricing in the UK audit market “and look forward to hearing from the OFT its reasons for believing otherwise”.

“It is important to bring to a head the long-running debate on competition and choice, and we support calls for progressive and practical change within the industry.

“In carrying out its work, it is important that the OFT puts audit quality at the heart of the debate. We support a level playing field for all parties, and market-based – not regulatory – intervention.”

First correct answer in the comments will get GC luggage grips (yes, that’s what they are) and other swag that our publisher will gladly send you along with a recipe for Chicken Kiev.

Big Four welcomes OFT inquiry [Accountancy Age]

Blind Item: Which Big 4 CEO Sent This Poorly Timed Email About Working in the Wee Hours of the Morning?

In light of recent events, the following email was forwarded to us with our tipster admitting that intentions were good while the timing was not.

I recently met with a [BIG executive] who formerly served as a Former Big Four partner and [some hotshot internal group (I think)]. Most of the discussion was focused on how we might help [BIG executive’s company] with their global HR transformation. Quite unexpectedly, he began our meeting with a story about a senior manager on our team, [Sally Worksherassoff].

Just a day earlier, he had asked [Sally Worksherassoff] if she could find any information explaining the relevance of Dodd-Frank legislation to Human Resource leaders. When he woke up the next morning, he noticed that [Sally Worksherassoff] had emailed a whitepaper outlining exactly what he needed…at 2:00 am. The timing was critical, as he needed to deliver a presentation to [BIG executive’s company] leaders later in the day. After I left [BIG executive]’s offices, he sent an unprompted note to our project team recounting this story and remarking that “seemingly small things like this can add significant value to [BIG executive’s company].” The subject header of his note: How to “wow” a client.

My takeaway: small things, big difference. It can be easy to get lulled into reserving our extra energy and special effort for those situations, requests, and issues that seem like “big deals”. But as our client pointed out, there are no small things when it comes to delivering an exceptional client experience.

— [Big 4 CEO]