KPMG UK Succumbs to Millennials’ Bellyaching on Slow Recruitment Process

By | 8 months ago

Millennials detest many things. This list of things would include: slow wifi signals; conventional produce, talking on the phone, check books, high fructose corn syrup, cars, shopping in a physical store, albums, coal, gluten, movies that don't stream on Netflix, being called a Millennial, and Millennial stereotypes, just to name a few.

But perhaps one of the biggest pet peeves of Millennials is good ol' fashioned waiting. That's right, in this day and age, people aged from, uh, 22 (?) to 30-something allegedly don't have patience for much of anything. 

This includes many traditional business processes such as hiring. Historically, recruits go through a gruesome ordeal with multiple interviews that drags on for several weeks before knowing whether they have a job. Fortunately, the BBC reports that KPMG seems to have gotten the message (in the UK anyway) and has decided to tighten up the time from interview to offer:

Instead of conducting three separate assessments over several weeks, it will now combine the process into one day.

The firm says the change will mean applicants will find out if they have got a job within two working days.

It made the change following research suggesting millennials were frustrated by lengthy recruitment processes.

KPMG said its survey- conducted among 400 of this summer's new graduates applying for a graduate job at a UK firm – found that more than one-third were annoyed about how long they had to wait to hear the outcome of an interview, and how long the recruitment process took.

Two days isn't so bad, now is it? I'm sure recruits on this side of the pond would appreciate it if the House of Klynveld took similar action.

However, there seems to be one unresolved stick left in the Millennial craw

[T]he biggest complaint, made by more than half of those surveyed, was about not receiving any feedback if they were unsuccessful.

Even if they need to be told that their personality sucks, Millennials prefer knowing now rather than later.

[BBC]

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